Cookie Policy

This Cookie Policy applies to your interactions with Waldorf Astoria Residences Punta Cacique or with any of its respective subsidiary companies whose websites you access and which cause this Cookie Policy to be displayed (respectively referred to as “we”, “us” or the “Company” in this policy), including, without limitation, your interaction with us at https://www.sunriverresort.com or any other websites, applications, online services, or interactive features or downloads that post a link to this Cookie Policy, however accessed (the “Services”). This Cookie Policy explains our information collection practices, such as the types of information we collect and how we may use that information. Please review this Cookie Policy carefully. In addition, please review the Terms and
Conditions, which govern your use of the Services.

In order to provide information and ensure transparency, Waldorf Astoria Residences Punta Cacique established this policy so that you can learn more about:

• The origin and purpose of the information processed when you browse the Waldorf Astoria Residences Punta Cacique website
• Your rights with regard to cookies and other tracking technologies used by Waldorf Astoria Residences Punta Cacique. 

External Facing Website Cookies Notices 
The Services may include the following tracking technologies, and similar technologies, which may be set and controlled by us or by our third-party providers:
Cookies Banner Pop-up: Important Cookies Information – this message will appear only once to give you the best possible experience, this site uses cookies and by continuing to use this site, you agree that we can save them on your devices. Our cookies do not collect personally identifiable information. For more information, please read our updated Privacy & Cookie Policy, which also explains how to disable cookies if you wish to do so.

Cookies Notice 
The Waldorf Astoria Residences Punta Cacique website, like many others, uses small files called cookies to help us customize your experience. Cookies are small text files that are stored by the browser (for example Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. Cookies act as a “memory” for a website so that the website can recognize you when you come back and therefore, respond appropriately. There are various types of cookies. For example, site performance cookies, anonymous analytics cookies, geo-targeting cookies, registration cookies, advertising cookies, and third-party advertising cookies.

Waldorf Astoria Residences Punta Cacique may use cookies to:

1. Identify a data subject when they log onto our website.
2. Deliver content, including advertisements, relevant to your interest on the Waldorf Astoria Residences Punta Cacique website.
3. Keep track of items you have stored in your shopping basket.
4. Conduct research and diagnostics to improve Waldorf Astoria Residences Punta Cacique content, products and services.
5. Prevent fraudulent activity.
6. Improve security.

How Can Someone Turn Off Cookies? 
A data subject may turn off cookie tracking features. All modern browsers (i.e.: Internet Explorer, Firefox, Chrome, Safari, and iOS) allow individuals to change the settings in the ‘options’ or ‘preferences’ menu on your browser. In addition, third party cookies generated by advertised may be turned off by going to the Your Online Choices site. You may also visit the trade body representing these advertising platforms for additional information: Network Advertising Initiative.

Cookies Policy 
In the European Union, cookies are, at present, governed by the E-Privacy Directive, Directive 2002/58/EC, as amended by Directive 2009/136/EC. The E-Privacy Directive (or EPD) is set to be replaced by the E-Privacy Regulation (or EPR) sometime in 2018, with enforcement likely to begin in 2019.
In the European Union, cookies are, at present, governed by the E-Privacy Directive, Directive 2002/58/EC, as amended by Directive 2009/136/EC. The E-Privacy Directive (or EPD) is set to be replaced by the E-Privacy Regulation (or EPR) sometime in 2018, with enforcement likely to begin in 2019.

Waldorf Astoria Residences Punta Cacique’s Use of Cookies 
Waldorf Astoria Residences Punta Cacique collects information during a data subject’s visit to the Waldorf Astoria Residences Punta Cacique website using cookies. We use these cookies for a variety of reasons, most commonly to distinguish the data subject from other users of our websites and help compile aggregate statistics about usage of our websites. We also use cookies to help us provide data subjects with a positive experience when browsing our website, to improve our content, and to personalize a data subject’s visit.

Waldorf Astoria Residences Punta Cacique may use the following cookies. From time to time, this list may be modified or updated. We will update the list accordingly.

1. Analytics Cookies. These cookies are used to estimate our audience, identify usage patterns, and speed up searches.

2. Session Cookies. These cookies are used to maintain your transactions. Generally, your session cookies expire when your browser is closed. The use of the session cookies reduces the need for Two Roads Hospitality to transfer your information over the internet.

3. Functional Cookies. These cookies are used to recognize repeat visitors to the site and allow the website to remember the choices you make (such as user name, language or the region you are in.) They are often used to record specific browsing information (including the way a data subject arrived at the site, the page you view, and options you select:

1. Country Preference Cookies. Used to record your country preference.
2. Language Preference Cookies. Used to record your preferred language.
3. Consent Management System Cookies. Denotes the way the site is being viewed.
4. Authentication Management Cookies. Contains your authentication ticket information.

4. Tracking Cookies. From time to time, we may leverage the relationships of carefully selected and monitored partners to assist in the delivery of a quality website. Some of those partners may set cookies during your visit to track the performance of marketing campaigns and/or meet contractual obligations with Two Roads Hospitality. While these cookies do not store personal details relating to you, we do not have access or control over the cookies and similar technologies that our partners use. How can someone turn off cookies? A data subject may turn off cookie tracking features. All modern browsers (i.e.: Internet Explorer, Firefox, Chrome, Safari, and iOS) allow individuals to change the settings in the ‘options’ or ‘preferences’ menu on your browser. In addition, third party cookies generated by advertised may be turned off by going to the Your Online Choices site. You may also visit the trade body representing these advertising platforms for additional information: Network Advertising Initiative.

Similar Technologies

Web Beacons: Web beacons are small graphic images or other web programming code that may be found within the Services and our communications with you. Web beacons are used to recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Services, to monitor how users navigate the Services, and to count whether an e-mail we sent was opened. Web beacons may be used to collect certain Personal Information (for example, the email address associated with an email message).

Embedded Scripts: An Embedded Script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your computer or other device for use when you connect to the Services.

California Residents – Your California Privacy Rights  
Under California Civil Code Section 1798.83, California residents who provide us with personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us one time per calendar year information about the customer information we share, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.

To obtain this information from us, please send your request to the following mailing address:

Waldorf Astoria Residences Punta Cacique
17600 Center Drive
Sunriver, Oregon, 97707
Attn: Electronic Marketing

You must put the statement “Your California Privacy Rights” in the subject field of your writing if you write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We will respond to you at your mailing address, or at our option, at your e-mail address if you provide it to us. We are not responsible for notices that are not labeled or sent properly or do not have complete information.

European Residents – Your Personal Data Rights (GDPR) 

The General Data Protection Regulation (GDPR), one of the most significant changes to data privacy law, is designed to put you in control of how your information is collected and used. We want to help you to understand these rights and exercise them as easily as possible.

For our guests who are European Union citizens, or reside within the European Economic Area, additional rights have been granted to you by the GDPR. These rights include your ability to review, correct, update, suppress, or delete personal information previously provided to Waldorf Astoria Residences Punta Cacique. This can be done by submitting a Data Subject Access Request, defined in the process below.

If you would like to submit a Data Subject Access Request to Waldorf Astoria Residences Punta Cacique, please send your request to sales@waldorfastoriaresidencescostarica.com, or:

Waldorf Astoria Residences Punta Cacique
Address Here
City, State, Country Zip
Attn: Data Subject Access Request

In your Data Subject Access Request, please identify the nature of your request as it relates to any personal information which may have been previously provided (review, update, correct, suppress, or delete). For the protection of our guests, Data Subject Access Requests will only be responded to if matching records (email address or mailing address) can be located within Two Roads Hospitality’s systems. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

To expedite all Data Subject Access Requests, please provide any additional details which may help to quickly identify the location(s) your data may be stored, arrival date(s), departure date(s)). Sending sensitive personal information (e.g., social security number, passport number, national identification number) is discouraged and will not expedite your Data Subject Access Request in any way, as this information is not collected, stored, or processed by Waldorf Astoria Residences Punta Cacique.

Contact Us
If you have questions or comments about this Cookies Policy, you can contact us at xxx-xxx-xxxx